FAQ
Answers to your questions
Section dedicated to frequently asked questions and important information to know for those who have booked or want to book a stay at Hotel Ariston Molino Buja.
What are the pool hours?
The pools are open and available to guests every day from 7:30 am to 7:30 pm. In addition, from Thursday to Sunday the pools remain open until 10 pm. We have one indoor pool and three outdoor pools all with thermal water temperatures between 30 and 35 degrees Celsius. Entrance to the pools is included in the room rate. In the pool it is mandatory to use the swimming cap available in disposable format at the entrance to the pools or you can purchase them in textile at the secretary’s office for 2 euros.
In your room you will find a bathrobe and a pool towel for your stay.
Is entry to the spa free?
A maximum of 8 people can enter the Spa at a time, and services can only be used by reservation every day from 10 am to 6 pm. The minimum age to enter the Spa is 16 years of age or older.
What are the check-in and check-out times?
Your room will be available from 2:30 p.m. on the day of arrival, while you can check out by 11 a.m. on the morning of departure.
Late check out is subject to availability and can be requested at the Front Desk at a cost of €20 per person.
prior to your arrival enter the details of all room members, once at the Hotel you only need to pick up your key.
What credit cards do you accept?
We accept all credit cards, such as Visa, Mastercard, Diners, Amex, Jcb.
If I make a reservation and later cannot leave, what happens to my reservation?
At Hotel Ariston Molino Buja, there is no deposit or prepayment requested for your stay.
Do you have an on-site restaurant?
Yes. For those who choose half board or full board, meals are served in our in-house restaurant with a choice in the Menu from 4 always different dishes. With the addition of a small supplement (depending on the dish chosen) there is always also an additional à la carte offer attached to the menu of the day.
In the warmer weather, during the day, as an alternative to the restaurant, you can have lunch in the garden by taking advantage of the Bistrot’s services, for an additional fee, or request room service for a small supplement.
Breakfast, on the other hand, is served in the breakfast room located on the first floor and on the veranda overlooking the park of Montirone .
Do you have a Meeting Room?
Yes, we have a Room equipped for business meetings max 60 people.
Do you offer Internet connection?
Free Wi-Fi Internet connection is available throughout the hotel.
Do you accept pets?
Yes, on request we accept small animals at a cost of € 12.00 per day plus € 50.00 for the final cleaning of the room.
Is free use of bicycles available?
Yes. We have city bike type bicycles available to our guests free of charge.
What hygienic security measures is the Hotel following?
The Staff of the Hotel Ariston Molino Buja has received careful training on the adoption of the latest hygiene and sanitation protocols for the prevention of Covid infection – 19.
Sanitization procedures are targeted and specific to each room in the hotel. At various points we make hydroalcoholic gel available to guests. All our staff is provided with the required personal protective equipment.
Rooms are sanitized at each guest change with the specific products, and in agreement with the Front Desk, guests can choose to suspend daily cleaning.
Room and bathroom linens are also sanitized and sanitized at every wash, by our trusted cleaner.
All tables in the Restaurant are spaced as per safety guidelines. The table is reserved for the duration of your stay.
Entry to the Spa is limited and allowed to a maximum of 8 people at a time.
Access to the elevators is either allowed individually or limited.
Our staff is always available to answer any questions you may have.
For all other questions not answered above please do not hesitate to contact us, we are at your disposal.